Frequently Asked Questions

Everything you need to know about our premium Black Angus beef and delivery process.

What makes Creekstone Farms beef different?

We specialize in Premium Black Angus Beef, utilizing a proprietary genetics program and high-quality grain finishing to ensure superior marbling, flavor, and tenderness in every cut.

How is my order packaged for shipping?

All orders are vacuum-sealed and packed in a reusable insulated cooler with dry ice to ensure your beef arrives in perfect condition, maintaining a safe temperature throughout transit.

Do you offer international shipping?

Currently, we only ship to addresses within the contiguous United States to guarantee the freshness and food safety of our perishable products.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our customer service team within 24 hours for a resolution.

Are your products hormone-free?

Through our Natural program, we offer beef raised without the use of antibiotics or added hormones, sourced from cattle that are humanely handled and strictly vegetarian-fed.

How long can I store the beef in my freezer?

Our vacuum-sealed products can be stored in the freezer for up to 6–12 months without loss of quality, though we recommend consuming within 6 months for the best flavor experience.